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How do I import contacts into Webex Interact?
How do I import contacts into Webex Interact?
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Written by Harini
Updated over 4 months ago

There are multiple ways to upload contacts into Webex Interact:

  • Upload file lets you import a CSV or an XLS (excel) file with mobile numbers and any additional data such as first name, last name, birthday, address, etc. to your account. You can map your file data to existing merge fields or create new custom fields as required and choose how to deal with duplicate data before uploading it into the list.

  • Paste numbers lets you paste a list of phone numbers (one in each line) and upload them to a list for smaller volumes. Any duplicates will be removed automatically.

  • Paste contacts allows you to paste contacts (one in each line) including merge fields separated by comma (,), semicolon (;) or Pipe (|). You can map your contact data to existing merge fields or create new custom fields as required and choose how to deal with duplicate data before uploading it into the list.

You can use your Interact account normally while your upload is in progress in the background. We will send a confirmation via email after the upload has been completed.

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