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Introducing Webex Interact

Ready to complete your upgrade to Webex Interact? Find out more about our new multi-channel messaging platform

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Written by Rachel Parkins
Updated over 2 months ago

Webex Interact is built on the trusted legacy of Textlocal, a leader in the messaging industry. We've leveraged our experience working with countless businesses to design a platform that prioritizes efficiency, integration, and ease of use.

What is Webex Interact?

Webex Interact is our new, easy-to-use messaging platform that provides small to medium businesses with the tools they need to easily send campaigns across multiple channels. The platform is designed to engage your customers with highly effective SMS and WhatsApp campaigns.

What's new?

Webex Interact equips you with a comprehensive suite of features to keep your communication strategies future-proof. From personalized campaigns to advanced analytics, we provide the tools you need to engage, captivate, and convert your audience.

The new platform offers messaging to support the needs of every business- scheduling, and automation for those who need to create campaigns in advance. Quick sends for those who prefer to connect with customers through fast single campaigns.

With the new and improved user interface, you can build and personalize campaigns with ease. Add emojis, unlimited merge fields, and shortlinks to create truly engaging messages.

But that's not all! Take advantage of our built-in AI assistant and take your messages to the next level. Simply provide a prompt and let the AI rewrite your message for improved clarity while optimizing the word count to fit your marketing budget.

Engage customers, drive sales, and grow your business with:

  • SMS and WhatsApp in one single platform

  • Easy-to-use online tool

  • No sign-up or subscription fees

  • Reliable and secure

  • Two-way messaging

  • Automated campaigns

  • Flexible pricing

  • Delivery and read rate tracking

  • Advanced visual reporting

Why did we decide to create Webex Interact?

We wanted to expand on the knowledge and legacy that we built with Textlocal in the mobile messaging space, to offer more messaging channels and an enhanced user experience, to help our customers get the most out of our platform.

Webex Interact currently offers SMS and WhatsApp, and we have more channels and exciting features coming soon.

What will happen to Textlocal?

All Textlocal customers will be invited to upgrade to Webex Interact over the next few months via email. We’ve made the upgrade process as simple and stress-free as possible; your data will be seamlessly transferred to your new Webex Interact account upon completion.

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